Contact information

Contact Us

If you have questions regarding our water-resistance ratings, automatic vs solar-quartz movements, bracelet sizing adjustments, FKM strap spring bars, order status, shipping, or returns, our horological concierge team is ready to assist. We respond to all inquiries within 24 to 48 business hours.

Store Name: Reef Dial
Website: reefdial.sbs
Email: support@reefdial.sbs
Phone: +61 427 758 000
Business Address: 16 Oogar Street, Maroochydore QLD 4558, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

Important Note: The physical address listed above is dedicated to corporate administrative operations only. Due to horological cleanroom inspection benches, wet pressure-chamber testing workflows, and specialized warehouse receiving procedures, please do not dispatch returned watches, bracelets, or parcel packages to this address without obtaining an authorized return warehouse address and an official RMA number from our support team first.